We have received additional covid -19 booster vaccines contact reception to book appointment.

Patients travelling outside Northern Ireland for treatment

If you wish to receive medical treatment outside Northern Ireland, it’s important to understand how it works and the assistance you may be able to access.

This guidance applies to patients who are travelling outside Northern Ireland to access healthcare assessment and/or treatment. It is not relevant for travel within Northern Ireland for health and social care services

National Contact Point Health and Social Care Board 12-22 Linenhall Street Belfast BT2 8BS


T: +44 (0)28 9536 3152



Re :Online services

We would like to invite all our patients to register for our online services.

Do you find it difficult to get through on the phone for a prescription? 

Why not register for Patient Services.  This will allow you to order repeat prescriptions 24hours a day, from the comfort of your own home or on the go! Simply follow the link and create an account today! 

Order your repeat prescriptions with

Patient Services

COVID BOOSTER available to all over 18s.

We have received additional covid -19 booster vaccines contact reception to book appointment. Booster vaccination will only be given three months from completion of the 2nd course.

From 1st June 21

The practice is returning to face-to-face appointments booked after telephone triage with a receptionist.

The GPs have directed Reception staff to ask all patients for an overview of their medical problem to help determine the best course of action to help them.

If appropriate, you may booked with GP, first contact physio, a senior mental health professional or pharmacist.

We are constantly updating and streamlining our systems in response to a rapidly evolving situation.

Patients attending surgery

To ensure the safety of our patients, staff and GPs, you should NOT visit the surgery unless you have been told to by a member of Reception, a nurse or a GP.

We will continue to post sick lines out to your home if required.

If you are asked to attend the surgery, please arrive at your exact appointment time and not earlier for your own safety and that of others as we are trying to limit the number of patients in our waiting area at any one time.

Please wear a face covering before entering the building and sanitise your hands on arrival.

If you are attending an appointment with the Practice Nurse, please wear clothing that will enable quick access to your arm so that she can conduct your vaccination, bloods or BP check quickly and efficiently.


Please order your repeat prescriptions though our repeat line Tel 02890 608604 or online. Please allow 72 hours for prescriptions to be processed and collected by the chemist. Nominate a local chemist of your choice who will collect your prescription. . Please allow 72 hours for the chemist to also have your prescription ready. DO NOT attend the surgery and please DO NOT ring to check if prescriptions are here.

Appointments with the Physio

The role of the First Contact Physiotherapists in Practice is to assess patients with soft tissue, muscle or joint pain who will decide on the most appropriate pathway.

Appointments with the Mental Health worker:


The Practice will be closed on

There are also occasions when the Practice needs to close for staff and doctor training. This is organised by the Health & Social Care Board. We will be closed from 1pm on the following dates:

Thursday 24th Feb 2022 


or by ringing 119.

If you have any of these 3 coronavirus (COVID-19) symptoms, use this service to get a polymerase chain reaction (PCR) test as soon as possible:

  • a high temperature
  • a new, continuous cough
  • you’ve lost your sense of smell or taste or it’s changed

Do It Online

We understand it can be difficult to get through on the telephone to make an appointment or order repeat medication. We have set up a service which will now enable you to access these services online. 

To access the service you need to register for Patient Services. 

Please ensure that all repeat medication is ordered and collected in advance of the holidays! Order now online, no need to wait.




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Access for disabled persons is through the double doors at the main entrance.  All services provided by Ballyowen Health Centre are on ground floor level.

(Site updated 19/01/2022)
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